Frequently asked questions
Is it free to call?
Yes. Calling us is free; you'll discuss any service fees directly with the technician before work begins.
Are you the repair company?
No. We're a free service that connects homeowners with independent local appliance repair providers.
Which appliances can you help with?
All major home appliances: washers, dryers, refrigerators, dishwashers, ovens, stoves/cooktops and freezers in residential homes.
Can I get same-day service?
Same-day appointments are often available but depend on your location and technician availability.*
How much will the repair cost?
Pricing is set by the provider. Ask about the diagnostic or service-call fee when you book.
Should I check license and insurance?
Yes. Always confirm the technician carries the license and insurance required in your area.
What areas do you serve?
We connect homeowners across the United States with independent local technicians. Availability depends on your location, so call and we'll check who serves your area.
What are your hours?
Call us any time; the phone line connects you with available local providers. Appointment times depend on each technician's schedule.
Which brands do the technicians work on?
Most major brands, including Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, Kenmore, Bosch, Electrolux and KitchenAid. Brand names are trademarks of their respective owners.
Do you help with gas and electric appliances?
Yes. Many providers work on both gas and electric dryers, ovens, stoves and cooktops. Tell us your fuel type when you call.
What don't you cover?
We only help with residential washers, dryers, refrigerators, dishwashers, ovens, stoves/cooktops and freezers. We don't cover other appliance types, small appliances, commercial equipment, new installations or parts-only orders. See the full list on our homepage.
Are calls recorded?
Calls may be recorded for quality assurance and training.